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You Can Handle Difficult Conversations Skillfully

July 13, 2017


Avoiding or delaying a difficult conversation can harm your relationship as well as create other negative outcomes. Instead, take a breath, reframe your thoughts, and focus on the positive:

  • Begin from a place of curiosity and respect
  • Stop worrying about being liked
  • Focus on what you’re hearing, not on what you’re saying
  • Be direct
  • Don’t put it off

 

Learn More: How to Have Difficult Conversations When You Don’t Like Conflict

Learn how by signing up for Handling Difficult Conversations and the Business Communication Certificate.

 

 

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Last modified on 10/24/17 09:45am